Careers At Abound Health

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Day Program Floater/Instructional Support

Department: Clinical Leadership
Location: Raleigh, NC

The Day Program Instructor -Floater is responsible for upholding Abound Health, LLC’s mission, vision and values by providing support, services, education and compassion to Service Recipients receiving Innovations Waiver or State Funded Services.

  • Assist with coordination of client schedules on an as needed basis to maximize efficiency and best utilize time on any given day.
  • Assist Instructors or Day Program managerial staff to communicate incidents, concerns and areas of need.
  • Monitor clients’ safety during class activities as well as times of transition in daily schedules.
  • Assist in personal hygiene activities as needed to support clients.
  • Assist and uphold general cleanliness and sanitation of the facility in accordance to licensure guidelines, company policies and procedures, and all Infection Control Policies.
  • Follow goals and objectives provides in the clients’ ISP/PCP.
  • Will provide and maintain documentation pertaining to the implementation and success rate of the clients’ goals and objectives.
  • Provide fill-in support for clients as needed to include schedules outside of normal duty hours.
  • Represent Abound Health at community or other events as needed

GENERAL RESPONSIBILITIES

  • Provide privacy and confidentiality of all participants’ records.
  • Assure participants are free from abuse, mistreatment, and/or neglect and report any incidents of such to supervisor.
  • Treat each participant with dignity and respect.
  • Develop and demonstrate a thorough understanding of Abound Health’s philosophy and purpose.
  • Provide a positive atmosphere which facilitates growth and learning of coping skills.
  • Perform duties as requested by Supervisor

SKILLS/EXPERIENCE/QUALIFICATIONS

The ideal candidate must be a highly driven, organized individual with a strong work ethic and core value system. Given that Abound Health is an organization that is experiencing rapid growth, the company looks with every recruit for the individual to have the capabilities and the aspirations to grow and develop in their role and beyond. The ideal candidate should possess fundamental skills and experience including:

  • Attention to accuracy and detail in all aspects of responsibilities.
  • Must be flexible and open to changing priorities and high demanding tasks.
  • Be hands-on, proactive, results oriented, and engaged to fulfill all requirements as outlined in the above section.
  • Excellent communication skills (oral and written); professional and presents well when interacting with Service Recipients, Family Members, Abound Health Team Members, other stakeholders as wells as community members.
  • Ability to grasp mission, vision and values of Abound Health.
  • Good interpersonal skills
  • Ability to multi-task
  • Ability to cope effectively with stress
  • Ability to envision and grasp both the “big picture” and details
  • Ability to work in teams
  • Thorough understanding of ISP Implementation, Task Analysis, and Goal writing
  • Understanding of requirements of third-party billing and Medicaid billing
  • Maintain Therapeutic working relationship with Service Recipients, Family Members, Team Members

Requirements

  • GED or High School Diploma
  • Minimum of 1 year full time experience working with population served
  • At least 18 years of age
  • Valid Driver License
  • Safe Driving Record
  • No substantiated findings of abuse and/or neglect
  • Criminal, LEIE, NC Health Care Registry Check and Sexual Offender Background checks clear of health and safety risks
  • Reliable and safe transportation
  • Current Auto Insurance

CHARACTERISTICS

Treat People with Respect and Dignity

  • Interactions with others conveys dignity and respect, people served are people first, use people first language, treat all people the way they want to be treated regardless of differences including but not limited to physical/mental/intellectual need, background, color, culture, race, sexual orientation and/or religion

Acting with Honor and Character

  • Is a person of high character; is consistent and acts in line with a clear and visible set of values and beliefs; deals and talks honor; walks his/her talk; is direct and truthful

Committed

  • Displays commitment in following rules, loyal to provide quality services to the people served by Abound Health, committed to ensure the health and safety for the person served, themselves and others

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